Custom COSU equipment management solutions

2021.11.15

Safely manage all these devices and make sure they work as planned. If it is done manually, it will involve a lot of time, energy and money. A smarter and more effective method is to deploy mobile device management (MDM) solutions through cloud connections.

 

Enterprise-owned disposable equipment (COSU) is used in many industries. They usually consist of devices driven by Android TVs and are locked in a single purpose. You can find them in airport lounges, hospital lobbies, trade shows and conferences, and are often used as information kiosks, touch screen registration, and video displays.

 

There are two types of COSU equipment: customer-oriented and employee-oriented. The former provides customers with digital or information services, such as information kiosks, e-ticket kiosks, or video displays. When companies use COSU for large-scale activities, they usually need dozens or even hundreds of devices.

 

Safely manage all these devices and make sure they work as planned. If it is done manually, it will involve a lot of time, energy and money. A smarter and more effective method is to deploy mobile device management (MDM) solutions through cloud connections.

 


Why use a mobile device management solution?

MDM software provides companies with a more effective way to manage hundreds or even thousands of devices. If the IT team were to manually handle every piece of equipment in their COSU, there would be no time to do other things. In addition to time considerations, whenever there is a need to update and patch software or install new applications, the company will also send a team to the local site to operate, consuming labor costs.

 

With MDM software, technicians can connect to all devices wirelessly at the same time. From their desks, they can perform routine monitoring and maintenance tasks. At the same time, the administrator can perform security checks and deploy measures to protect the device and its data from unauthorized use. In addition, MDM also provides the following advantages.

  • Flexible deployment-Administrators can remotely monitor COSU equipment. Whether the equipment is offsite or somewhere in an office building, the monitoring team can quickly find them and provide cloud services such as diagnosis, update or data transmission.
  • Easier integration-MDM software can provide API integrated collaboration tools. When COSU is used for data-centric purposes, such as registration tools or survey platforms, they can seamlessly send data directly to CRM or analysis software.
  • Device independence management-If the MDM software can work on multiple device types and operating systems, including Windows, Mac, iOS, Android or Linux, then it will be more effective.

 

Start using COSU device management

Companies that require employees to use only authorized equipment at work usually provide COSU equipment managed by an IT team. However, some corporate companies allow employees to connect their personal devices to the company network.

 

This is often a win-win situation for the company and employees. For employees, this means managing one device, not multiple devices. For the management, this means buying less equipment and saving more costs. However, with a device, how can employees separate work and personal activities?

 

COSU device management including BYOD

The practice of using personal devices called BYOD has been a problem for many organizations for a long time. The policy of allowing employees to use their personal devices provides a more convenient way for employees to connect to the office network.

 

This approach is indeed risky, and managing COSU networks that utilize BYOD devices will require a qualified MDM solution to ensure that work data remains safe in the office. In addition, the software should allow flexible deployment, seamless integration, and device-independent capabilities. This ensures that employees can enjoy the benefits of BYOD while their devices remain secure.

  

When managing employee-oriented COSU and BYOD devices, companies must:

  • Review the corporate security strategy and assess the risks of integrating the BYOD system with the COSU unit.
  • Determine the level of access in the company network and provide qualification requirements for each level of access to provide differentiation
  • Set policies and guidelines for equipment. To this end, the IT team should prepare an acceptable use policy (AUP) that covers which activities are allowed and which are not allowed when the device is connected to the          network.
  • Create work files, assign access levels, policy restrictions, and configure security settings.

 

Use smart solutions to effectively manage COSU equipment

If you use a powerful MDM solution, configuring access levels and ensuring device security will become an easier task. In particular, using a single-purpose device management solution can help prevent the device from deviating from its purpose. The MDM software also provides an effective window for monitoring and maintenance, and ensures that the device is protected from unauthorized connections.

 

The ideal MDM software should be a device-independent platform that can accommodate both COSU and BYOD devices. It should have cloud connectivity so that it can connect to all devices wirelessly. In addition, COSU equipment management software must follow data privacy guidelines such as GDPR, HIPAA, FERPA and others. Private data must be handled securely, and awareness of applicable policies can help avoid costly violations. The software should also have the ability to generate usage data in each device to create reports and analysis.

 

Once connected to the network, devices can now be monitored to determine whether their location and use comply with policy guidelines. In cases where the administrator suspects that someone is attempting to destroy data or actually steal the device, the administrator can activate security measures. In extreme cases, this may include locking the device or erasing data to prevent data theft.