Custom COSU equipment management solutions
Safely manage all these devices and make sure they work as
planned. If it is done manually, it will involve a lot of time, energy and
money. A smarter and more effective method is to deploy mobile device
management (MDM) solutions through cloud connections.
Enterprise-owned disposable equipment (COSU) is used in many
industries. They usually consist of devices driven by Android TVs and are
locked in a single purpose. You can find them in airport lounges, hospital
lobbies, trade shows and conferences, and are often used as information kiosks,
touch screen registration, and video displays.
There are two types of COSU equipment: customer-oriented and
employee-oriented. The former provides customers with digital or information
services, such as information kiosks, e-ticket kiosks, or video displays. When
companies use COSU for large-scale activities, they usually need dozens or even
hundreds of devices.
Safely manage all these devices and make sure they work as
planned. If it is done manually, it will involve a lot of time, energy and
money. A smarter and more effective method is to deploy mobile device
management (MDM) solutions through cloud connections.
Why use a mobile device management solution?
MDM software provides companies with a more effective way to
manage hundreds or even thousands of devices. If the IT team were to manually
handle every piece of equipment in their COSU, there would be no time to do
other things. In addition to time considerations, whenever there is a need to
update and patch software or install new applications, the company will also
send a team to the local site to operate, consuming labor costs.
With MDM
software, technicians can connect to all devices wirelessly at the same time.
From their desks, they can perform routine monitoring and maintenance tasks. At
the same time, the administrator can perform security checks and deploy
measures to protect the device and its data from unauthorized use. In addition,
MDM also provides the following advantages.
- Flexible deployment-Administrators can remotely monitor COSU equipment. Whether the equipment is offsite or somewhere in an office building, the monitoring team can quickly find them and provide cloud services such as diagnosis, update or data transmission.
- Easier integration-MDM software can provide API integrated collaboration tools. When COSU is used for data-centric purposes, such as registration tools or survey platforms, they can seamlessly send data directly to CRM or analysis software.
- Device independence management-If the MDM software can work on multiple device types and operating systems, including Windows, Mac, iOS, Android or Linux, then it will be more effective.
Start
using COSU device management
Companies
that require employees to use only authorized equipment at work usually provide
COSU equipment managed by an IT team. However, some corporate companies allow
employees to connect their personal devices to the company network.
This
is often a win-win situation for the company and employees. For employees, this
means managing one device, not multiple devices. For the management, this means
buying less equipment and saving more costs. However, with a device, how can
employees separate work and personal activities?
COSU
device management including BYOD
The
practice of using personal devices called BYOD has been a problem for many
organizations for a long time. The policy of allowing employees to use their
personal devices provides a more convenient way for employees to connect to the
office network.
This
approach is indeed risky, and managing COSU networks that utilize BYOD devices
will require a qualified MDM solution to ensure that work data remains safe in
the office. In addition, the software should allow flexible deployment,
seamless integration, and device-independent capabilities. This ensures that
employees can enjoy the benefits of BYOD while their devices remain secure.
When managing employee-oriented COSU and BYOD devices, companies must:
- Review the corporate security strategy and assess the risks of integrating the BYOD system with the COSU unit.
- Determine the level of access in the company network and provide qualification requirements for each level of access to provide differentiation
- Set policies and guidelines for equipment. To this end, the IT team should prepare an acceptable use policy (AUP) that covers which activities are allowed and which are not allowed when the device is connected to the network.
- Create work files, assign access levels, policy restrictions, and configure security settings.
Use
smart solutions to effectively manage COSU equipment
If
you use a powerful MDM solution, configuring access levels and ensuring device
security will become an easier task. In particular, using a single-purpose
device management solution can help prevent the device from deviating from its
purpose. The MDM software also provides an effective window for monitoring and
maintenance, and ensures that the device is protected from unauthorized
connections.
The
ideal MDM software should be a device-independent platform that can accommodate
both COSU and BYOD devices. It should have cloud connectivity so that it can
connect to all devices wirelessly. In addition, COSU equipment management software
must follow data privacy guidelines such as GDPR, HIPAA, FERPA and others.
Private data must be handled securely, and awareness of applicable policies can
help avoid costly violations. The software should also have the ability to
generate usage data in each device to create reports and analysis.
Once
connected to the network, devices can now be monitored to determine whether
their location and use comply with policy guidelines. In cases where the
administrator suspects that someone is attempting to destroy data or actually
steal the device, the administrator can activate security measures. In extreme
cases, this may include locking the device or erasing data to prevent data
theft.