Have you been "pitted" by your mobile phone package? Time to say "no" to the operator

2021.11.20

As a non-local tyrant, have you gone through various mobile phone packages with different names in order to save some money? Of course, the real local tyrant can ignore it after reading this article. Have you ever encountered that the remaining data of the package, including voice calls and data, will be automatically cleared at the end of the month or next month? Have you ever suffered a lot? Have you said "no" to the operator? Or have you become accustomed to it? Weird? Everyone knows that ordinary consumers are disadvantaged groups. There is no alternative but the operator has the final say. Even the signed contract can only use the format contract provided by the operator. Have you ever thought about it? If the number of minutes of the call and the traffic are not used up, the operator will naturally not provide the corresponding service, but it can be cleared when the time comes. And if you run out of minutes and traffic, even if you are more than a penny, you have to pay for the service to be provided by the operator. You want to "eat" the free package, do you think too much? Only the operator can take advantage of it. In fact, everyone is dissatisfied with the number of call minutes and traffic of the package that will be cleared for the current month or next month, which is just an "introduction." What everyone is really dissatisfied with is the operator's billing strategy. Because once you exceed the content of the package agreement, the fee you pay will be so high that you will have a toothache, and regret why you signed the contract, because you don't even have the right to suspend the contract. Fortunately, starting from October 2015, the three major operators of China Mobile, China Telecom, and China Unicom began to implement non-zeroing of package data that month under pressure from all parties. For example, your mobile phone package data flow of the month is 10GB. If you only use 5GB, the remaining 5GB will be accumulated to the next month by the end of the month. Then your mobile phone package data next month will be 10GB+5GB, but if the 5GB carry-over data in the second month has not been used up, it will be unavailable in the third month. Of course, the number of call minutes in the package is still cleared for the month, and there is no discussion. At the same time, all kinds of traffic packets with various names are also full of traps, so we won't talk about it for the time being. also,


Although major operators are now conducting satisfaction surveys, can the common people get their real and effective core data? Moreover, if it is a text message to reply to the staff’s service attitude evaluation, whether you are satisfied or dissatisfied, you have to pay for it yourself. Do you mean funny? If the satisfaction level is not high, the customer has no right to supervise, let alone let the operator improve the service in time. Moreover, if most people are not satisfied with the service, it means that some contracts are unreasonable. If it is unreasonable for a long time, what qualifications does the operator have to not adjust? The store can't bully customers, and it's fair and comfortable. What do you say?