Internet services for the elderly have been standardized

In order to help key groups such as the elderly and the disabled to obtain and use Internet application information on an equal and convenient basis, the Ministry of Industry and Information Technology recently issued the "Notice on Further Grasping the Implementation of Special Actions for the Ageing of Internet Applications and the Improvement of Accessibility", requiring relevant Before September 30 this year, Internet websites and APPs shall complete the aging-adaptation and barrier-free transformation with reference to the "General Design Specifications for Internet Sites Suitable for Aging" and "Mobile Internet Applications (APP) General Design Specifications for Suitable Aging", and report to the China Internet Association, China Academy of Information and Communications Technology applied for evaluation.

The relevant person in charge of the Information and Communications Administration Bureau of the Ministry of Industry and Information Technology introduced that the adaptation of Internet websites should be simplified in terms of interface elements, differentiated service forms, flattened information content, unified functional identification, and consistent operating procedures. While web pages provide auxiliary reading services such as extra-large fonts, high-contrast background colors, text magnification, and voice reading services, a simple interface version and an artificial intelligence push form of information imaging should be provided to support the elderly to perceive web content and obtain services.

For mobile Internet applications (APP), when providing age-appropriate services, enterprises can embed the old-fashionable interface in the APP or develop a separate old-fashioned app according to the actual situation to ensure the sustainable operation of the service. Specific specifications are proposed for fonts, font sizes, line spacing, contrast, and verification codes in the APP.

In addition, the "Notice" specifically proposes that webpages providing age-friendly services or independent age-appropriate websites and apps should have no inducing buttons such as inducing downloads and inducing payments. Advertising content and plug-ins are strictly prohibited, and advertisements or temporary ads should not appear randomly or temporarily. Advertising pop-ups. For web pages that will cause users to have legal commitments or financial transactions, the submission action is reversible, and the submission can be revoked within 10 minutes, or it can be modified and resubmitted within 10 minutes.

"The homepage of the mobile application with the old version of the interface embedded must have a significant entry, support switching to the old version, or give a significant switching prompt when entering for the first time, and provide the entry of the'elder version' in the'settings'." Ministry of Information and Communications According to the relevant person in charge of the Administration, the mobile application should follow the principle of minimum necessity when processing personal information, that is, the processing of personal information should have a clear and reasonable purpose, and should be limited to the minimum scope of the processing purpose, and no individuals that are unrelated to the processing purpose should be prohibited. Information processing to protect the personal information security of elderly users. The specific collected information, such as location information, picture information, etc., shall comply with the requirements of the "Regulations on the Scope of Necessary Personal Information for Common Types of Mobile Internet Applications" and "The Minimum Necessary Evaluation Norms for the Collection and Use of Personal Information by Apps".

The "Notice" pointed out that before November 30 this year, after relevant Internet websites and APPs pass the evaluation, they will be awarded the information barrier-free label by the Internet Society of China and the China Academy of Information and Communications Technology respectively. The validity period is two years. After all Internet websites and APPs have completed their transformation, they must continue to do a good job in the maintenance and optimization of subsequent versions. The Ministry of Industry and Information Technology will organize random inspections of the latest versions of Internet websites and APPs for the ageing and barrier-free transformation, and the awarding unit will continue or revoke the granted logos based on the results of the random inspections.

At the same time, the Ministry of Industry and Information Technology and local communications administrations will, in accordance with the application of enterprises, and based on the evaluation results of Internet websites and APPs, and the status of label grants, will provide credit enhancement in the "Corporate Credit Evaluation" for those who have outstanding performance in the adaptation of ageing and barrier-free reforms. Minute.

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