who I am

Hello everyone, my name is NGCSS (Next Generation Call Service System, Next Generation Call Service System), you can also call me classmate N.

Some people say that the business system is a very smart system, like a Rubik's cube, which can change according to needs and provide many services that facilitate life.  Among them, NGCSS is showing its talents and becoming an increasingly important member.

Let me give you a complete self-introduction today.

Why is it called NGCSS?

That's because I am a business system that can be deployed on any cloud platform, and is composed of multiple components to complete specific tasks.  Each of my components can operate independently, and can easily handle surge load pressure through rapid expansion.

So, student N, where am I in the communication network? What else can be done?

As one of the business systems built on the core network, I can provide mailbox services for wired network, wireless network (2G~5G) and IMS (IP Multimedia Subsystem, IP Multimedia Subsystem) users.

In addition to traditional voice mail services, I can also provide multimedia (such as video and fax) mailbox services, and can promptly notify you through SMS, MMS, Email, outbound calls, and MWI (Message Waiting Indicator) , messages and faxes are sent to users.

my power

So, where do these magical powers of mine come into play? In fact, since I was born, the place I am most familiar with is the calling field.

For a long time, in the field of calling, many users have been troubled by the same problem: how to receive information delivered by new incoming calls in a timely manner at any time and any place, and do not need to have the conditions to receive them.

Why do you need to receive information delivered by new incoming calls in a timely manner? For example, the two teams of emergency rescue personnel set off one after another according to the predetermined route, and only some areas along the way have covered the signal. When the advance personnel find that the road ahead is blocked and turn back, how can they notify the backup personnel that they are crossing without signal in time? The support personnel in the area "switched the front and rear teams and diverted to the rescue site", and the team can turn back and divert to the rescue site in the shortest time?

At this time, I, classmate N, have the advantage.

When the backup personnel pass through the no-signal area, the calls of the advance personnel will be automatically transferred to me, and I will record the notification content as a message, and the advance personnel who have completed the message can continue their journey; when the backup personnel enter the signal coverage area , I will notify the backup staff as soon as possible, and there is no need for the advance staff to keep in touch with them.

message reception

Do you think I can only receive information from new incoming calls on behalf of the user when he is not in the service area?

of course not. When the user is on a call, the phone is turned off, and when the call is not answered, I can receive the information delivered by the new call on his behalf.

Moreover, the calls I can receive are not only voice calls, but I can also receive faxes and videos. Of course, the processing of different calls is also different. Every time a call is received, I identify its type before proceeding with call processing.

notification push

Immediately after receiving information from a new incoming call for a user, I will use this user-specified method to push the notification to him. So, what notification methods can users choose?

However, not all notification methods are available to all users.

My head teacher—the operator, according to the different needs of each user group, respectively limits the notification methods that can be selected through the CoS (Class of Service). Users can only open an account or close the notification methods limited by their CoS.

news listening

In addition to directly listening to the content of the message received together with the notification, the user can also choose the most applicable one of the three ways I provided according to the scene (such as time, place, and available equipment) Listen to the message.

I, classmate N, isn't it really great to be your news listening assistant?  !  Remember, I provide services 24 hours a day~

Someone must be curious, what other magical effect do I have?  In the next issue of the voice message application, the mysterious description will be unveiled for you, so stay tuned.