NTT and Cisco provided a world-renowned vehicle manufacturer with an integrated collaborative communication solution based on the Cisco Collaboration Platform.

While the customer has been booming in China for more than 20 years, it is also constantly increasing the construction of production bases and supply chains. With the high compound growth of the Chinese market, customers are increasingly dependent on internal and external synergy. Customers' requirements for the convenience and quality of collaborative communication have become more and more prominent, and the requirements for collaborative communication and business system and business process integration have become more and more prominent.

As an ICT service provider of customers, NTT provides customers with a complete set of integrated service solutions based on the actual needs of customers, especially when new and old factories, internal links of the supply chain, and external collaborative suppliers have increasingly prominent collaborative communication needs in the entire industrial park. This solution is also in the special environment of recent years, enterprises need to operate normally while taking into account the needs of health and epidemic prevention, and network-based communication and collaboration methods have also shown more advantages.

The customer's production structure in the new plant is very flexible, and one line can produce different drive types and models. Therefore, a lot of front-office collaboration and rapid response are required, including back-office experts and video "consultations" on the shop floor. Therefore, customers need a stable and secure video communication platform to meet the strict production requirements; At the same time, it also needs convenient products that can be accessed anytime, anywhere, and with multi-platform hybrid access; In addition, it also needs convenient management and scalability to meet the integration with other office platforms of the enterprise.

In this regard, Cisco's CUCM and CMS-based unified communications collaboration platform infrastructure has excellent standard adaptability and third-party platform protocol compatibility. Combined with the actual needs of customers, NTT combines the following Cisco solutions to achieve collaborative communication requirements for customers.

• Cisco's next-generation video collaboration platform CMS1000 cluster greatly improves video quality and realizes enterprise Internet network conferencing services in pure self-built deployment mode through WebTc video conferencing technology. One-click web page membership without installing cumbersome APP.
• THE CMS PROVIDES RICH INTERFACES TO CONNECT WITH THE ENTERPRISE LOB SYSTEM, AND THE CISCO PARTNER NTT TEAM ASSISTS CUSTOMERS TO CONNECT CISCO VIDEO CONFERENCING WITH THEIR INTERNAL MAIL SYSTEM, SELF-BUILT MICROSOFT LYNC AND CONFERENCE MANAGEMENT SYSTEM MEETING NOW SYSTEM TO ACHIEVE CONVENIENT MEETING RESERVATIONS, NOTIFICATIONS, AND UNIFIED MANAGEMENT OF CONFERENCE ROOMS AND VIDEO TERMINAL EQUIPMENT.
• Expressway & CVI: Add firewall traversal module to connect with cloud platforms to achieve docking with other cloud platforms, meet the interconnection with domestic Tencent Meeting and other Internet conferences, and realize high-quality video communication between overseas team Teams and domestic Cisco video terminals.
• Cisco video conferencing terminal equipment with AI empowerment has outstanding advantages in noise suppression and intelligent framing, and has a wide range of product models to meet any remote assistance scenario of customers.

Customer business benefits

Through the joint expansion of NTT and Cisco, as well as the project management and post-maintenance tuning services provided by NTT, this project successfully achieved the design expectations:

• With the help of Cisco unified communications technology, customers can ensure efficient communication between multiple factories, final assembly plants and accessories factories in China under the epidemic, which has played a key role in ensuring production continuity.
• The new plant can produce different drive types and models on one line, requiring rapid reaction to fluctuations in demand. More meetings need to take place between the production floor and back-office management and expert teams. Cisco Room kit Mini USB can not only be conveniently deployed in the production line as a notebook peripheral, but also its excellent AI noise reduction function solves the quality of pickup at the production site and greatly improves the communication efficiency.
• Match the customer's own development strategy: lean, green, digital. NTT provides overall project consulting, implementation, and operation and maintenance services based on Cisco unified collaboration products to help customers implement their own business strategies, which enable domestic employees to communicate with customers' employees and business partners around the world in the most convenient way.

About NTT

NTT is a leading global technology services company. We partner with organizations around the world to achieve business outcomes through intelligent technology solutions. For us, intelligence means data-driven, connected, digital and secure. As a global ICT supplier, we work in a relaxed and welcoming atmosphere with more than 40,000 employees. We operate in 57 countries and 73 countries, and our services are used in more than 200 countries. Together, we create a connected future.

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About Cisco

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